Privacy Policy

Privacy Policy

Sist oppdatert: 2026

This privacy policy explains how KDFE AS (“we”, “us”, or “our”) processes personal data when you use our services, visit the website telemarkapartments.no, book an apartment, or contact us.

We comply with the Personal Data Act and the EU General Data Protection Regulation (GDPR).

1. Data Controller

KDFE AS
Hydrovegen 6
N-3933 Porsgrunn
Org.nr: 926 439 510
Phone: +47 47 8000 88
E-mail: booking@telemarkapartments.no

2. Information We Collect

We collect the following types of personal data:

2.1. Information You Provide to Us

  • Name

  • Phone Number

  • E-postadresse

  • Company / Employer (for corporate agreements)

  • Address and billing information

  • Payment information (processed by external payment service providers)

  • Any messages you send via forms or email

2.2. Information Collected Automatically

When you use the website:

  • IP address

  • Browser and device

  • Cookies

  • Visitor statistics (Google Analytics or similar services)

2.3. Information Collected During Booking

  • Arrival and departure dates

  • Payment status

  • Identification information when required (e.g. passport/ID in accordance with Norwegian accommodation regulations)

3. How We Use Personal Data

We use the information to:

  • Process and manage bookings

  • Send booking confirmations, invoices, and necessary information

  • Communicate with you regarding your stay

  • Provide customer service

  • Improve the website and services

  • Comply with legal obligations

4. Legal Basis for Processing

The processing is based on the following grounds:

  • Performance of a contract (booking, payment, customer communication)

  • Legal obligation (accounting regulations, identification requirements, police/tax authorities)

  • Legitimate interest (security, statistics, operation of the website)

  • Consent (cookies, marketing — if actively chosen by the user)

5. Sharing of Personal Data

We only share information when it is necessary:

  • Payment service providers (Stripe, PayPal, Vipps, card terminals, etc.)

  • Accountant / accounting service provider (for bookkeeping)

  • IT and web service providers (website operation)

  • Public authorities if required by law

We never sell personal data to third parties.

6. Data Retention Period

We store personal data only for as long as necessary:

  • Booking and customer data: 5 Years (accounting requirements)

  • Communication: 1 - 3 years

  • Cookies: 6 - 24 months, depending on type

7. Cookies

We use cookies to:

  • Make the website user-friendly

  • Analytics and statistics

  • Security

  • Marketing, where applicable (only with consent)

Users may at any time:

  • Change cookie consent

  • Delete cookies in their browser

8. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Correction of inaccurate data

  • Erasure (except where retention is required by law)

  • Restriction of processing

  • Object to certain types of processing

  • Withdraw consent

  • Lodge a complaint with the Norwegian Data Protection Authority (Datatilsynet)

For inquiries: booking@telemarkapartments.no

9. Security

We protect personal data through:

  • Encryption

  • Secure servers

  • Access control

  • Regular security procedures

10. Changes to This Privacy Policy

In the event of significant changes, this page will be updated. Continued use of the service means that you accept the changes.

11. Contact

For questions about privacy:

KDFE AS
Hydrovegen 6
3933 Porsgrunn
E-mail: booking@telemarkapartments.no
Phone: +47 47 8000 88

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